Privacy Policy
Effective Date: October 23, 2025
1. Introduction
Northern Scholars Hub ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
2. Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, province/territory
- Usage Information: Learning preferences, course enrollment, progress tracking
- Technical Information: IP address, browser type, device information, cookies
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide free educational resources and micro-courses
- To send you updates about new courses and learning opportunities (with your consent)
- To improve our platform and user experience
- To comply with legal obligations and enforce our Terms of Service
- To communicate with you about your account and inquiries
4. Disclosure of Information
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., email service providers, hosting services)
- Legal Requirements: When required by law, court order, or government regulation
- Consent: With your explicit consent for specific purposes
5. Your Rights Under PIPEDA
Under PIPEDA, you have the right to:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Withdrawal: Withdraw consent for marketing communications at any time
- Complaint: File a complaint with the Office of the Privacy Commissioner of Canada
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our platform.
9. Children's Privacy
Our services are intended for users of all ages. If you are under 13 years old, please obtain parental consent before providing any personal information. We do not knowingly collect personal information from children under 13 without parental consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Northern Scholars Hub123 Education Way
Vancouver, BC V6B 1A1
Canada
Email: privacy@northernscholarshub.ca
Note: This Privacy Policy is compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs the collection, use, and disclosure of personal information by private sector organizations in Canada.